Testimonials

“Don’t think twice about taking advantage of her services… just go for it… you won’t be sorry.”

Darlene is someone who I would recommend to anyone. She is hard working, dedicated, self-motivated, and extremely proficient at what she does. We worked together for 5 years in a Corporate setting, and she was one of my most valuable resources. Darlene has been my Bookkeeper and Virtual Assistant since 2007 {update: promoted to Business Manager as of 01/2019} when I started my own Pharmaceutical/Medical Device Consulting business. She is extremely thorough, organized and efficient at what she does. My business wouldn't be the same without her! If you have a problem that needs a solution, she'll figure it out. Don't think twice about taking advantage of her services… just go for it… you won't be sorry.

Kelsey McCormick, President

“Darlene is self-driven and motivated to do everything she can do to improve your business.”

Darlene has been the Business Manager at Foundation Lane for several years and she has exceeded all of my expectations since she joined our team. Darlene is self-driven and motivated to do everything she can do to improve your business. Darlene is extremely organized, detail-oriented, personable, friendly, professional, and hard-working. She assists in the development and review of company policies and documents, billing and managing payments, weekly checks of employee timesheets, biweekly payroll, data entry as it relates to our insurance billing program, and countless more behind-the-scenes tasks that make the business run smoothly. Although Darlene works remotely, her response to emails and phone calls is prompt, and I am always confident that tasks will be completed on time or ahead of schedule. I appreciate her hard work and would highly recommend Darlene to anyone looking for a business manager or virtual assistant. She is the absolute best!

Janine Howe, Founder & Director

“She’s efficient, detail-oriented and a pleasure to work with!”

Darlene has supported my Building and Remodeling business for years, and we wouldn't be where we are without her! From Bookkeeping, to Quickbooks implementation and maintenance, to various administrative duties, Darlene has allowed my team and I to focus on our customers and being out in the field, while she's handling the rest. She's efficient, detail-oriented and a pleasure to work with! I would highly recommend her services to anyone needing administrative and/or bookkeeping support!

Don LeBlanc, Owner & Head Carpenter

“Darlene does a first-rate job in providing all the services that Pro-Comp-Services’ website lists.”

Darlene does a first-rate job in providing all of the services that Pro-Comp-Services' website lists. Beyond that, she possesses the qualities that a manager usually seeks in a trusted administrative assistant: integrity, reliability, diligence, accuracy, competence, problem-solving ability, and responsiveness. All of this at a very reasonable fee in the current tight employment market.

I have worked with Darlene successfully with one shared client, and I have referred her to two other clients, all of whom have been totally pleased with her work. I recommend her without hesitation for all of the competencies that she describes here on her website.

Brad Howe, President

“… I need to be sure my financial records are in tip-top shape. I could not do this without Darlene. I highly recommend her.”

Darlene has handled all of the financial record keeping and invoicing for my consulting practice for the past 3+ years. I travel a lot and because my customers are mostly in the bio-pharmaceutical industry and must provide detailed documentation to regulatory agencies, I need to be sure my financial records are in tip-top shape. I could not do this without Darlene. I highly recommend her. Darlene is detail-oriented, meticulous and very dogged when it comes down to unsnarling issues. She communicates well — asking questions promptly when I send her unclear requests, ensuring she is meeting my timelines and quickly responding when I have something urgent.

Former Client 2015-2019

J. Sally Cassells, CDISC XML Technologies Subject Matter Expert
Next Step Clinical Systems, LLC

“She is completely trustworthy and reliable, and she has transformed how my business functions.”

After consulting independently for about a year, I decided that I needed to operate more like a genuine business. This meant I had to stop using a spreadsheet to keep track of revenue and expenses, and I also needed to start sending out professional-looking invoices on time to clients. But doing all this took a lot of time away from consulting, so when a consultant friend of mine recommended Darlene, I immediately contracted with her to take over all of the company's administrative work. 

Darlene's experience provided immediate value to my business. She set my company up on QuickBooks in no time, and accommodated the quirks that I had built into the way I operate. Now my invoices are sent out promptly every month and I have historical and accurate financial statements at my fingertips. My business also appears more professional to clients. 

In addition to efficiently and reliably being my back office, Darlene also alerts me when business situations come up that I need to follow up on (long overdue accounts receivables, bookkeeping changes to avoid future confusion, etc.). My confidence in her allows me to turn over the business aspects of my consulting to her and then I can focus on actual consulting. 

As my company grew, I kept adding more responsibilities to Darlene. I started having checks mailed directly to her for deposit, and I added her to the company checking account so that she could pay bills and reconcile accounts without any effort from me. The more I have turned over to Darlene, the more time I save and the more time I have for consulting. 

I have worked with Darlene for about four years. She is completely trustworthy and reliable, and she has transformed how my business functions. I recommend her highly to anyone who would benefit from help with any bookkeeping or high-level administrative support.

Former Client 2014-2018

Greg Reid, Principal

“She figures out how to get things done and works round-the-clock to deliver.”

Darlene is hard working, resourceful, responsive, and a true jack-of-all trades. She figures out how to get things done and works round-the-clock to deliver. A great attitude. A pleasure to work with.

Former Client 2007-2017

Mark Krasnow, CEO

“I would recommend her to anyone looking for a reliable virtual assistant who really cares about the end result.”

I've been working with Darlene for the past eight years on publications produced by BullsEye Resources, which she meticulously formats. She is always a pleasure to work with–cheery, adaptable, responsive, detail-oriented, and quality-minded. I would recommend her to anyone looking for a reliable virtual assistant who really cares about the end result.

Former Client 2007-2017

Sandra Cohan, Senior Conference Analyst

“She provided great results, and I found her always willing to take on new tasks.”

Darlene provided a variety of support tasks to my engineering consulting business. She provided great results, and I found her always willing to take on new tasks. Darlene is very detail-oriented and committed to completing each task to the best of her ability and on time. She was very enthusiastic, and although a virtual assistant, was dedicated to my company's success. I highly recommend her!

Former Client

Tony Raymond, Principal and Founder
New Harbor SQA